ReadWorks Insights: Fall 2023 National User Survey Results

In the dynamic landscape of education technology, understanding the needs and preferences of our community of educators allows us to better meet the needs of educators and students. Every two years, we conduct a comprehensive survey to gain valuable insights into the thoughts of our teachers, reading specialists, administrators, and parent users. The results are in, and we're excited to share them with you!

The survey is a pulse on trends and highlights from our educator community. The response was overwhelming, with 11,925 participants providing feedback to help move us forward.

User Satisfaction: A whopping 95% of respondents expressed satisfaction with our services and would recommend ReadWorks to a colleague. 94% of all respondents said that FREE reading comprehension resources are important to their community. We are thrilled to know that our efforts at continual improvement and our commitment to ensuring access for all, always, align with what our users need.

National Survey Results by Melissa Calder

Areas for Improvement: While the overall satisfaction is high, the survey also highlighted a continuous area of need for our users: time. Teachers are still short on time to learn about additional tools to supplement their curricula. This constructive feedback is invaluable for improving the simplicity of our communications and ease of onboarding for new users. 
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Actionable Insights: These valuable insights from our community have already led to updates and enhancements that you can watch for in the new year!

1. We are rolling out new content to better communicate our world-renowned research and impact on how ReadWorks works. This includes updated webpages, emails, social media content, and more. 
   
   
2. We are better supporting new users' onboarding process into becoming regular ReadWorks users! Keep an eye out for new webinars, videos, emails, and quick how-to videos about Article-A-Day, curricular alignments, and Book Studies. 
   
   
3. While the survey showed that ReadWorks fills a gap for educators using all curricula, a core subset of survey respondents are using knowledge-building curricula. As a nonprofit focused on the critical role that knowledge and vocabulary play in reading comprehension, we are excited by the increasing adoption of knowledge-building curricula and, to support all of these educators, are launching alignments for more of these curricula to add to our alignment with Amplify CKLA.
   
   
4. Stay tuned for even more new resources, such as knowledge-building curricula evaluation tools, new texts, and Book Studies!
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5. Sharing survey results is more than just unveiling numbers; it's a demonstration of transparency and a commitment to improvement, in alignment with our organization’s core values. As we move into the next year, this feedback will ensure that we remain a mission-driven organization fulfilling the need for free high-quality resources for every district, school, teacher, and student.

Thank you to everyone who participated in the survey. Your input is invaluable, and we look forward to evolving together based on the insights gained. Stay tuned for even more exciting developments in 2024! ​

Written by: Melissa Calder, Director of Marketing and Engagement